Tuesday, April 4, 2017

21 Components of Effective Feedback

This is an infographic for employee feedback, but it works for a school setting too. That is one of the things I believe we should teach students about the feedback process. Learning how to both give and receive feedback is a skill they will need in the workplace where the focus is on continuous improvement, not on final exams and grades.

You will find the transcription of the infographic below, and you will find a discussion about each component in this very useful blog post at Talkdesk by Shauna Geraghty: 21 Components of Effective Feedback.  If you like this infographic, definitely check out the article!



Effective feedback can have a major impact on employee performance. In order to be effective, feedback must be:

appropriate
credible
recurring
appropriate amount
descriptive
proactive
collaborative
tied to performance
guiding
tailored
nonjudgmental
easy to understand
based on data
embedded in the culture
specific
based on behavior
focused
from multiple sources
based on a plan
in many forms
timely

The most effective feedback will contain many (or all) of the aforementioned components. Managers seeking to increase performance with effective feedback should incorporate them into their feedback processes.

Kinicki, Angelo and Kreitner, Robert (2006). Organizational behavior: Key concepts, skills, and best practices. McGraw-Hill Irwin.
Talkdesk.


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